Help
Questions & answers
The things people ask us most.
How is furniture delivered?
Free to your door anywhere in the EU, usually within 3–8 working days. You receive tracking and a delivery window by email.
Do I need to assemble anything?
Most seating only needs the legs attached; tables, storage and beds need simple assembly. Instructions and fittings are included.
Can I return furniture?
Yes — unused pieces in their original packaging can be returned within 14 days of delivery. Write to us and we arrange the collection details.
How do I care for oiled wood?
Wipe with a damp cloth and dry; refresh with a little furniture oil once or twice a year. Avoid standing hot items directly on the surface.
Are sofa covers removable?
Many of our sofas and armchairs have removable covers; each product page says whether they can be washed.
How do I pay?
By Visa or Mastercard at checkout. Card details are handled by our payment provider and never reach us.